Important communication regarding Incontrasino
Posted on 15 September 2020.If you purchased or received an Incontrasino voucher this year, we are sorry to inform you that, given the temporary closure of the Rifugio to the public, we are not able to carry out the Incontrasino experience for the whole of 2020.
However, we are very keen to give you the opportunity to come and live a unique experience with our donkeys. For this reason the validity of your voucher has been extended until December 2021. In 2021 we will notify you as soon as the Rifugio is open to the public again so that you can book and organize your visit.
In case you think you will not be able to visit us in 2021, you can request a refund of the package purchased by writing to [email protected] specifying your IBAN, account holder, voucher number and the amount of the refund requested.
We know how important donkeys are to you and we're sorry you won't be able to come and visit them this year, but we hope to see you next year!
For any further information or clarification, do not hesitate to contact us by writing to [email protected] or by calling the telephone number 345 6827459.